Privacy

 Privacy — Elegia Studio

Your privacy is important to us. This Privacy Policy describes how Elegia Studio collects, uses, and protects the personal information of users who visit the website and interact with its services.

Data processing is carried out responsibly, transparently, and in compliance with applicable legislation, namely the General Data Protection Regulation (GDPR).

1. Information collected

Elegia Studio may collect personal information voluntarily provided by the user, including name, email address, shipping address, phone number, and other data necessary for processing orders or contact requests.

Technical and browsing data are also collected, such as IP address, device type, browser used, and general interactions with the website, with the aim of improving the user experience.

2. Payment data

Payment data is processed through secure external platforms. Elegia Studio does not store full credit or debit card numbers.

Only data strictly necessary for validation and transaction processing is used.

3. Use of data

Collected data is used for order processing, customer communication, shipment management, and responding to requests made through the website.

It may also be used for continuous website improvement, compliance with legal obligations, and informative communications when the user has given consent.

4. Data protection

Elegia Studio implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.

The website uses SSL encryption and other security practices compatible with current standards.

5. Cookies

The website uses cookies to improve the browsing experience and collect anonymous statistical data.

The user can manage or disable cookies in their browser settings, acknowledging that this may affect the functionality of certain features.

6. User rights

The user has the right to access, rectify, or request the deletion of their personal data, as well as to object to its processing, under applicable legislation.

They may also withdraw consent for informative or promotional communications at any time.

7. Contacts

For any questions related to this Privacy Policy, you may contact:
comercial@elegia.studio