Shipping & Returns

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Returns & Coordination

Authorial nature, clear processes, and integrated responsibility

 
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Returns Policy

Due to the authorial and curatorial nature of the works:

  • Returns are not accepted for change of mind or subjective preference
  • Each work is produced according to a specific framework, previously clarified and agreed upon

💡 In case of material issues:

If there is any proven material issue with the delivered work, the situation will be analyzed by the studio within its commitment to integrity and clarity.

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Important Clarifications

Elegia Studio assumes complete coordination of production as an integral part of the work's status.

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Does not deliver digital files

Via email or external platforms

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Does not delegate printing

Physical production is always managed by the studio

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Does not transfer responsibility

To external suppliers (totally or partially)

In summary: clarity protects the work

And protects those who acquire it. Each work is a commitment to integrity—from conception to delivery.

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No "digital products"

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No downloads

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The work is defined before production

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Production and shipping are always coordinated